Cozy Closets Customer Thank You Letters:
Cozy Closets is proud of what our customers say and think about our product and closet systems. Here are some letters and emails that we receive on a daily basis.
December 10, 2008
You beat me to it. I was going to e-mail you, but it's been a little > crazy trying to put things back in order. I wanted to tell you how > much I love the way it came out and how organized things are. I have put about 95% of it back in their places and it looks great. Even my husband was very impressed how it turned out. The loft came out great, just what I wanted and the drawers turned out perfect. Once again I want to thank you for all your work and wonderful suggestions. I might have 2 other references for you. My two friends have talked about doing their closets too, but they wanted to see mine first. I will give them your name and number. On another note, I also want to let you know how wonderful the 2 guys were that did the job. They worked very hard to try to get it all done that day and they did. The way they cleaned up after themselves and left everything spotless, I was very impressed with that. I have had other people doing work for us and what a mess they left behind for me to clean. If possible could you please let your boss know how pleased we were with the work they did.
July 25, 2008
Dear Mr. Bertalotto:
Yesterday John installed two closets and some shelving in my home. In one closet, the drawing were not correct and were missing features that I requested. He did an excellent job and immediately took steps to correct the situation in a timely fashion.
I appreciate his concern and need you to know what a fine representative of your company he is.
Fall River, Ma
June 18, 2008
I absolutely love my closet. We are puging as we place our clothing back into the wonderful closet. Tim now likes the fact that it doesn't go all the way down to the floor since his gym bag fits perfect under the last
shelf. It was so nice this morning to be able to walk into the closet and pick out something to wear. I then went over to my jewelry drawer and wore a ring I didn't even remember having.
And you were right. All our coats now fit in the hallway coat closet. That came out great too!
Thanks you, my closet is now under control.
June 7, 2008
My closets and pantry are in...and I have no idea how I lived without them for so long! I just wanted to thank you for coming up with some excellent plans.
I have so much more space in my pantry. The room always looked like it was about to explode. It's hard to believe there are a few shelves that I haven't even
utilized yet. My daughters LOVE their closets, and so do I. Again, its given us so much more room and hopefully will help them keep that space more organized.
April 20, 2008
We recently completed a "project" of an entertainment unit in my son's bedroom. Dawne Cox was the designer.
I have to let you know she is wonderful! Not only that she explains everything well, but, she is patient, helpful, and filled with great ideas!
We are very happy with the work done and will certainly pass the word along!! Plus, it was done quickly. What a surprise compared to the other "competitors"!
Again, many thanks
March 14, 2008
Just wanted to tell you that I love my "new cozy closet". You did a great jot designing it and Louie, the installer, did a great job and was very professional. I will recommend you to all of my family and friends.
March 2, 2008
It was my pleasure to refer Richard to you. My wife is incredibly pleased with her new closet system. Her girl friends cannot believe she has a entire room dedicated solely to her clothes & shoes. Please give me a call at your convenience. I would like to schedule a time for you to come down and lay out a plan for my (tiny) close, an island in Marsha's room and look at installing shelves in the laundry area.
We had an installation yesterday of four closet systems and we are THRILLED with the results. Our sales rep, Dawn, was great to work with and came up with perfect designs to fit our needs. Our installers, Eric and Michael, were prompt, courteous, friendly and made the closets look great. A fabulous job by all. On top of that, you were $2,000 less than your competitor -- amazing!
Again, thanks for the great work! We will definitely recommend Cozy Closets to our friends and neighbors.
West Greenwich, RI
Good morning Paul,
Your man Mike arrived at my home yesterday morning as you had said he would. He installed the file rails. He is a credit to your company, polite, friendly and very efficient. It was a pleasure having him in my home. Now I can spend the next few weeks filing the paper work etc that has been piling up. Once again both my wife and I are very happy with the installations your company made in our home. My wife loves the shelving on "her" back porch sun room and I am very pleased with the shelving. desk and cabinet in my den.
Eric was most professional and did a wonderful job installing our closet system. He cleaned up afterwards and also spackled the wall marks left from taking the grid system down. He is a credit to your company and we thank you for your help in making this a success. We're very pleased!
Dear Mr. Bertalotto:
Our closets have been installed, and we're very happy with them. Dawne did a wonderful job designing them, and the closets turned out just the way we expected.
Mike and Louis did a great job installing them; they are courteous, pleasant and always willing to answer our questions. They are among the best professional people I have seen. I wish that all professional people were like them. Everyone else in your company that I have talked to is also very helpful. I don't know how you do it, but your company just does everything perfectly. It really makes your customers feel good.
Good price, great service, wonderful people - what more can a customer ask for? I would highly recommend your company to anyone who needs a custom closet.
Please keep up the good work. Your company is truly special.
Well, it's been since this past summer since my daughter has been enjoying the new closet system installed and we want to thank you for a great job done.
From the inital meeting with concept designer Eric to the last nail placed by installer Jamie we've been truely amazed at the quality,professional,and sincere efforts made to the finish this unusual project.This closet system is the answer to many prayers and has ended a lot of screaming to "clean up your room".
I wanted to express our thanks to the two people who came out , Eric and Jamie, because they were extremely helpful and are an asset to your company.
Marstons Mills, MA
My husband and I had a Cozy Closet installed on Monday, July 9..I waited until now to send an email because I wanted to see if our clothes, shoes and other accessories would fit...not only did it fit, we had room to spare. The room looks great and it feels wonderful to be organized in a more stylish way...
Your employees were gracious, courteous, and efficient.
I would (and will) recommend your service to my friends and family.
Kathleen and John
Remember me - recently I had a closet installed. Been meaning to send a note to let you know how pleased I am with the solution - definitely meets my needs. I appreciate all of your help and will be sure to contact you when I am ready to have a similar installation in another closet in my home. Also, the installer was great too.
Thanks again for all of your assistance.
I absolutely love my walk-in closet!!! Originally, we had wire racks going around the closet and the shelf that was on it was just becoming a mess with clutter! I never even wanted to look under the stuff that was piled on top of each other, it was awful to say the least!
My closet looks like a room now and there is a place for ALL my things. I requested a jewelry drawer and that has to be my favorite thing in there including my valet rod for ironing! My husband and I are very satisfied with the work and quality of the cozy closet system. We have doubled the space for clothes and we have drawers that I absolutely love!
From start to finish, with Ed Miller coming to my home with some ideas and then the installer making it look so easy, everything went smooth and quick! Very professional in every aspect! Thank you for the wonderful job and we will definitely call you again to do our other closets.
Dear Ryan & all at Cozy Closets,
Hello! I want to tell you how delighted I am with my new closet space. The dressing table is perfect, and all of the shelving and closed rod space look handsome and are very easy to organize. Your company has some fine people: my thanks to Ed, Ryan, and John for their excellent work. These gentlemen, and all of you on the phone, were very pleasant to work with. Jim and I will surely recommend Cozy Closets to anyone we meet who needs to “get it together.”
I just wanted to say that my closet ROCKS!!! I can't believe the amount of usable space I now have. The entire process starting from our in home estimate down to installation took only one week. My husband and I are not only happy with the finished product, but impressed by the level of service and quality products your company has to offer. The sales team was knowledgeable and not pushy and the installer was courteous, on-time, and most of all competent. We will definitely recommend your services to all of our friends and family and look forward to doing more business with you in the future.
Keep up the great work!!